Aquatic Center 
Arena 
Centre commercial 
Cycle paths 
Golf 
Marina 
Parc 
Restaurants 
Airport 
Bus 
Metro 
REM 
Train 
Daycare 
Grocery store 
Hospital 
Medical Center 
Pharmacy 
CEGEP 
Primary 
Secondary 
University 
Bicycle space 
Car wash area 
Common areas 
Electrical terminal 
Elevator 
Gym 
Pets allowed 
Pool 
Security 
Terrace 
Espaces Lokalia is currently seeking a Customer Service Agent to join our dynamic and helpful team. If you are passionate about excellent customer service, have strong communication skills, and enjoy working in a customer-focused environment, this opportunity is for you.
Full-time or part-time positions are available.
HERE’S WHAT YOUR DAY COULD LOOK LIKE:
- Provide high-quality customer service by responding to customer inquiries via phone, email, or social media;
- Resolve customer issues quickly and efficiently, demonstrating empathy and finding appropriate solutions;
- Handle complaints and sensitive situations with professionalism and courtesy;
- Accurately track customer interactions in our Customer Relationship Management system;
- Collaborate with other departments across the company to resolve customer issues and continuously improve the customer experience;
- Contribute to the creation and updating of Customer Service documents and resources;
- Send work orders to service personnel;
- Coordinate and schedule moves;
- Write and send tenant notices
DO YOU HAVE THESE QUALIFICATIONS?:
- Excellent verbal and written communication skills;
- Ability to listen attentively to customer needs and respond appropriately;
- Ability to manage situations and maintain consistent professionalism;
- Team player and ability to work effectively with other departments within the company;
- Good command of Microsoft Office;
- Basic English to communicate (mostly by email) with English-speaking tenants;
- Excellent time management skills and ability to manage multiple tasks simultaneously.
You can send your resume to the following address: emploi@espaceslokalia.ca
